Tourism

The Tourism industry contributes significantly to the Australian economy and employs a large number of people. If you enjoy meeting people, like the idea of travel and are good at organising, then working in Tourism might be for you.

What sort of things do Tourism workers do?

• Perform clerical procedures such as writing letters, sending faxes and emails
• Research alternative product information and organise travel itineraries
• Take people on tours
• Sell or promote tourism and travel products and services
• Handle money and carry out banking procedures
• Acquire detailed industry knowledge
• Provide advice to clients and visitors on tourism destinations and sites
• Problem solve and handle difficulties incurred by clients
• Travel to various destinations as part of industry research
• Prepare promotional and marketing campaigns

Where do Tourism workers work?

• Travel agencies
• Airline, bus and other travel companies
• Resorts, attractions and theme parks
• Large hotels
• Tour companies
• Event management companies
• Tourism organisations and authorities
• Visitor information centres

You may enjoy being an Tourism worker if you…

• Are interested in overseas and domestic travel
• Enjoy working as part of a team
• Have smart presentation and grooming
• Have a strong customer focus
• Are organised, methodical and work well under pressure
• Enjoy meeting and working with people from diverse social backgrounds
• Have strong interpersonal skills
• Have good oral and written communication skills